Case Chronology

Claim files are often large, complex and difficult to organize. Factors such as divergent record sources, time of receipt, and multiple injury events can make it hard to get a complete picture. A case chronology helps clarify exactly what is in the file, and can make evident what is not.

When Medical Management Online creates a case chronology, we sort the medical records by date and provider to give a clear overview of the duration and flow of symptoms and treatment. Next, an MMO claims consultant writes a chronological synopsis of the facts of the accident, post-accident symptoms and treatment, and prior treatment if available. Potential issues of consideration are identified, as well as any pertinent missing medical records.

The final result is a detailed case chronology accompanied by an organized file highlighting all of the details regarding the case. In some cases, additional recommendations are made to help you further manage your claim.


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"In my opinion, MMO has been one of the few vendors that not only exhibits professionalism, efficiency, and consistent communication, but also does this on a routine basis which ensures an easy IME process for both me as a PIP adjuster and my insureds."

- Insurance Claims Adjuster