Claim files are often large, complex and difficult to organize. Factors such as divergent record sources, time of receipt, and multiple injury events can make it hard to get a complete picture. A case chronology helps clarify exactly what is in the file, and can make evident what is not.
When Medical Management Online creates a case chronology, we sort the medical records by date and provider to give a clear overview of the duration and flow of symptoms and treatment. Next, an MMO claims consultant writes a chronological synopsis of the facts of the accident, post-accident symptoms and treatment, and prior treatment if available. Potential issues of consideration are identified, as well as any pertinent missing medical records.
The final result is a detailed case chronology accompanied by an organized file highlighting all of the details regarding the case. In some cases, additional recommendations are made to help you further manage your claim.
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"In my opinion, MMO has been one of the few vendors that not only exhibits professionalism, efficiency, and consistent communication, but also does this on a routine basis which ensures an easy IME process for both me as a PIP adjuster and my insureds."
- Insurance Claims Adjuster